General Terms and Conditions of Sale
Article 1: Purpose :
These general terms and conditions of sale govern the sales of the refreshing powder « Freezy Pow » by SYGALA LLC, a company registered under « 98-1808718 » and having its registered office at 120 E Grand Ave, Clovis, NM 88101, USA
Article 2: Products :
The product offered is a refreshing powder intended to refresh the mouth. The essential characteristics of the product are described on our website. The photographs and descriptions are given for information purposes only and do not engage the responsibility of SYGALA LLC.
Article 3: Prices :
Prices are indicated in US dollars (USD), all taxes included (TTC). Delivery costs are not included in the price and will be added to the total amount when finalizing the order.
Article 4: Order :
Customers can place an order via our website freezypow.com. Any order implies unconditional acceptance of these general terms and conditions of sale. Once the order has been validated, a confirmation email will be sent to the customer.
Article 5: Payment :
Payment is made online by credit card, via a secure platform. The order will only be processed upon receipt of full payment.
Article 6: Delivery :
The products are delivered to the address indicated by the customer when ordering. The delivery time is estimated between 3 and 7 working days from the validation of the order. SYGALA LLC cannot be held responsible in the event of a delay in delivery due to force majeure or a fault attributable to the carrier.
Article 7: Right of withdrawal :
The customer has a period of 14 days from receipt of the product to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of return costs. The product must be returned in its original condition, unused and in its original packaging.
Article 8: Guarantees :
The product is covered by a legal guarantee of conformity and a guarantee against hidden defects in accordance with the legal provisions in force. In the event of non-compliance or defect, the customer may request the replacement or refund of the product.
Article 9: Liability :
SYGALA LLC cannot be held liable for any damage resulting from improper use of the product or failure to comply with the instructions for use.
Article 10: Protection of personal data :
The information collected during the order is intended for SYGALA LLC and is necessary for the management of the order and customer relations. In accordance with the “Informatique et Libertés” law, the customer has the right to access, rectify and oppose data concerning him.
Article 11: Applicable law and disputes :
These general terms and conditions of sale are subject to French law. In the event of a dispute, the parties will endeavor to find an amicable solution. Failing this, the dispute will be brought before the competent courts.